Customs Clearance
Customs Status & Release Coordination
We help keep intermodal moves organized when customs activity affects container availability and execution.
What We Monitor
- Customs release status
- Documentation availability
- Container holds
- Terminal or rail release
- Availability for pickup
- Appointment impact
- Driver readiness
- Communication updates
- Unresolved clearance-related exceptions
Operational Coordination
When customs status affects a container move, we document the issue, confirm available information, and coordinate updates with the carrier, broker, forwarder, customer, or other responsible party.
What We Do Not Do
We are not a customs broker and do not perform customs brokerage, file entries, or provide legal or regulatory clearance services. Our role is operational coordination and status visibility around the drayage move.
Why Customs Visibility Matters
Customs holds can affect pickup timing, appointments, chassis planning, driver utilization, and last free day exposure.
- Earlier visibility of holds
- Better appointment planning
- Clearer driver communication
- More accurate customer updates
- Structured escalation
- Better coordination once the container is released
